Monday, September 22, 2008

Pop-up Blocker Troubleshooting

Last week (09/15-19/08), I was really having a problem installing a web-based application on my teammate's computer using Internet Explorer. And the problem is so simple - the pop-up blocker. I have disabled the browser's pop-up blocker through TOOLS->POP-UP BLOCKER->TURN OFF POP-UP BLOCKER and INTERNET OPTIONS->SECURITY (TAB)->INTERNET->CUSTOM LEVEL->USE POP-UP BLOCKER (SET TO DISABLE). Having these settings, I still have the same error (refer image below).

So, what I did was, I had contacted my counterpart in US and ask for his opinion and gave him some screenshots regarding the error. He told me that "Make sure there is no GOOGLE/YAHOO Toolbars installed in the browser, because these toolbars have their own pop-up blocker." So the first thing that I did this morning was uninstall the toolbars and run the setup for the web application. And he is right, the error was because of the Yahoo/Google toolbars installed in the browser.

Simple things can sometimes cause a huge problem... ;)

0 comments: